s4donline Platform Privacy Notice
This page describes what we collect when you use s4donline and how we keep that data protected. We at s4donline take your privacy seriously. Every piece of information you share — from your identity documents during account verification to your transaction history — is encrypted, stored securely, and used only for the purposes outlined here.
Our platform operates across supported jurisdictions in Southeast Asia. We comply with data-protection laws applicable in each region where we offer services. If you have questions about how we handle your data, our support team can provide specific details about your account or our practices.
What we collect on s4donline
When you open an account on s4donline, we collect your full name, date of birth, email address, phone number, and residential address. We also request government-issued identification and proof of address to comply with Know Your Customer (KYC) regulations. This verification protects both you and our platform from fraud and money-laundering.
During your use of s4donline, we record your login history, deposit and withdrawal transactions, game activity, and IP address. We track which payment methods you use — whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers via mobile banking, local payment, online payment, or e-wallet — to process your requests and detect suspicious patterns. We do not sell this data to third parties.
- Account data
- Name, date of birth, address, identification documents, contact details.
- Transaction data
- Deposits, withdrawals, payment method, timestamps, amounts.
- Activity data
- Login times, games played, bets placed, results, IP address.
How we use your data on s4donline
We use your personal information to verify your identity, process your deposits and withdrawals, settle your bets, and comply with legal obligations. When you place a football bet on Liga 1, Piala Indonesia, Piala AFF, or Champions League matches, we record the bet details to calculate your winnings or losses and ensure accurate settlement. We also use your data to detect fraud, prevent account abuse, and respond to disputes.
Our servers may sit outside your jurisdiction. We transfer your data only to processors who meet our security standards and are bound by confidentiality agreements. We do not share your information with marketing partners or advertisers. We may disclose your data to law enforcement or regulators if required by law.
Cookies and tracking on s4donline
We use cookies to keep you logged in, remember your preferences, and analyze how you navigate s4donline. These cookies are essential for the platform to function. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but this may limit your ability to use s4donline.
Your rights and contact
You have the right to request a copy of the data we hold about you, correct inaccurate information, or request deletion of your account and associated data (subject to legal retention requirements). To exercise these rights, contact our support team with your account details. We will respond within ten business days.
If you believe we have mishandled your data, you may lodge a complaint with the data-protection authority in your jurisdiction. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of s4donline comply with their own jurisdiction's law.
Security and updates to this policy
We encrypt all data transmitted to and from s4donline using TLS protocols. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration tests to identify and fix vulnerabilities. If we discover a data breach, we will notify affected users and relevant authorities as required by law.
We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification. Continued use of s4donline after such notification constitutes acceptance of the updated policy. For questions about this notice or our data practices, contact our support team.